Terms & Conditions

• You are making a booking with the hotel directly.
• Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.
• You may be asked to furnish the form of payment and identification proofs during check-in.
• Other inclusions not listed as a part of this booking may be chargeable.

Cancellation Rules
 

• If cancellation is done 7 or more days prior to arrival, then the full amount will be refunded.
• If cancellation is done between 5 - 7 days of arrival, then 50% of the booking amount will be charged.
• If cancellation is done within 5 days of arrival, then the full amount will be charged.
• If no show, then the full amount will be charged.

Privacy Policy

 

• This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.
• We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.
• We at Mango Leaf Lake Resort, Pune are committed to the privacy of everyone who accesses our website mangoleafresorts.com and only collect personal data about the visitor/guest as needed to provide them with outstanding service, and to help process their request or provide them with information.

Mango Leaf Lake Resort welcomes you to its website and looks forward to a meaningful interaction with you. We respect an individual’s right to privacy. Any personal information that you share with us will be assumed to have no objection to the terms of this privacy policy.
 

Information Collected and For What Purpose

Mango Leaf Lake Resort collects the information through our website www.mangoleafresorts.com
 

Information collected includes:

Referring website
Your IP address
Your geographic location
The date/time each page was requested
Pages visited
Your Web Browser type and version
Your Operating System type and version
Total bytes of data transferred
 

Analytics (Clickstream) Data:

Our servers automatically collect and log clickstream data for all visitors to our websites. Analytics data is used by Mango Leaf Lake Resort to generate detailed reports and statistics on website visit.
 

Cookies:

As is standard practice on many corporate websites, Mango Leaf Lake Resort website uses cookies and other technologies to help us understand which parts of our website are most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
 

Form Data:

Our website(s) contain online forms which enable you to submit inquiries for products or services, request support or participate in an online discussion. All data collected through forms by Mango Leaf Lake Resort is used only for the purpose for which it was supplied.
Automated Decision-Making
Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention.
We do not envisage that any decisions will be taken about you using automated means, however, we will notify you in writing if this position changes.
 

Information Disclosure

Mango Leaf Lake Resort will not disclose any information obtained through our website to any third party without their express consent.
Mango Leaf Lake Resort will have a record of the incoming email address if you have sent an email or submitted an inquiry. We do not add your email address to a mailing list and we will not send you unsolicited email (SPAM). We will use your email address to respond to your requests and communicate directly with you.
Mango Leaf Lake Resort does not provide facilities for the secure transmission of information across the Internet. Website users should be aware that there are inherent risks in transmitting information across the Internet.
Mango Leaf Lake Resort shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

 

Grievance Officer:

The contact details of the Grievance Officer are provided below:

Accounts Manager - accmgr@mangoleafresorts.com
Mango Leaf Lake Resort
Near Malai Mata Mandir, NDA Road, Khadakwadi
Khadakwasla, Pune, Maharashtra 411023

10 AM to 5 PM (on all working days)
 

Changes to the Policy:

Mango Leaf Lake Resort reserves its right to revise this privacy policy from time to time at its sole discretion. Such a policy will be available on the company website.